Annual Report 2024

Approach and progress

Materiality assessment

The assessment identified and assessed the potential environmental, social, employee-related, human rights and combatting corruption topics that could affect the company’s business performance. It was performed considering the reporting requirements of the Swiss Code of Obligations and the reporting standard of the Global Reporting Initiative (GRI).

During 2024, medmix updated the materiality assessment completed during the previous year, adding an additional financial perspective and further risks and opportunities from Enterprise Risk Management (ERM).

The following steps were taken during the assessment process:

Step

 

Method

1. Material topics selection

 

The set of 38 topics, covering impacts, risks and opportunities across our value chain, was created based on the historical list and on competitive analysis. In addition to the requirements of the Global Reporting Initiative (GRI), the Sustainable Development Goals (SDGs) were also considered.

2. Establish external context

 

The expectations of external stakeholders were determined by analyzing regulatory trends and legislative proposals, as well as the activities of competitors, media coverage and results from ratings organizations.

3. Stakeholder engagement

 

To analyze the importance and impact on medmix’ business success, a questionnaire was sent to a representative group of medmix employees across the five business units and the different business functions.

4. Materiality assessment

 

The quantitative and qualitative input received from the above stakeholders was assessed and plotted on a matrix reflecting the topic’s relevance to medmix and to people and the environment.

5. Apply financial materiality

 

The 14 topics assessed as being most relevant were then referenced with the risks and opportunities identified and managed through the Enterprise Risk Management process, with an additional financial materiality perspective being integrated. The resulting material topics were then grouped to form the medmix material issues, allowing simplification without losing the necessary details.

6. Review strategies

 

medmix’ established priorities and actions were reviewed and updated where necessary.

The following materiality matrix shows the relevance of the material topics to medmix and to people and the environment:

graphic

As a result of the assessment and material topic grouping, medmix identified six material issues, which are aligned with the business strategies, priorities and actions:

graphic

While water was not identified as a material topic, information regarding its related measures, activities and performance is included in this report anticipating interest from external parties.

Concepts

This section describes the key medmix regulations, being the concepts and policies, directives and strategies adopted with regards to the five non-financial matters (NFMs) defined in the Swiss Code of Obligations: environment, social, employment, human rights and combatting corruption, and their relationship to the medmix material issues:

Non-financial matter

 

medmix material issue

 

Key medmix regulation

Environment

 

• Climate change • Sourcing & circularity

 

• Applying and Reporting medmix’ Sustainability Commitments • Business Partner Code of Conduct • Climate Scenario Analysis • Eco-design Principles • Procurement Directive • Sustainability Policy

Social

 

• Product safety

 

• Quality Focus

Employment

 

• Safety, health & wellbeing

 

• Applying and Reporting medmix’ Sustainability Commitments • Code of Business Conduct • Business Partner Code of Conduct • Personal Data Protection • Sustainability Policy

Human rights

 

• Human rights

 

• Code of Business Conduct • Business Partner Code of Conduct • Due diligence in relation to child labor and minerals and metals

Combatting corruption

 

• Compliance & integrity

 

• Code of Business Conduct • Business Partner Code of Conduct • Due diligence in relation to child labor and minerals and metals • Information Security • Personal Data Protection • Procurement Directive

Where a document is publicly available, the link is included in the relevant section.

Applying and Reporting medmix’ Sustainability Commitments

To achieve medmix’ stated objectives, both internal and external sustainability commitments have been established. Their aims are reducing environmental impacts; contributing to society; contributing to cost savings through improved efficiency and waste reduction; increasing attractiveness to customers and investors; enhancing reputation and brand value, thereby increasing customer loyalty; driving innovation and competitiveness through the development of new products and processes that are more responsible; and improving employee engagement by aligning with their values and helping attract and retain talent.

This guideline states the timeframe for compliance with the commitments, defining the thresholds of applicability of specific commitments, and providing guidance on any exceptions. It was developed to address the climate change, safety, health & wellbeing and sourcing & circularity material issues.

Code of Business Conduct

medmix is committed to preventing corruption and has a zero-tolerance policy towards corrupt practices.

The purpose of this code is to provide guidance for business behavior in critical areas relating to the business activities of medmix. The code does not cover every situation where compliance or ethical behavior may be required, but rather sets forth clear expectations and a spirit which are fundamental to the way we conduct our business.

We have established a system for monitoring and reporting corruption and for investigating and addressing corruption-related issues.

The medmix Code of Business Conduct was adopted to address the compliance & integrity, human rights and safety, health & wellbeing material issues.

Business Partner Code of Conduct

We have established a Business Partner Code of Conduct outlining our key ethical and compliance values, including integrity, respect for human rights and adherence to applicable laws and regulations. This code sets clear expectations for third parties with whom we conduct business, ensuring alignment with our standards. All business partners are requested to comply with these principles.

The Business Partner Code of Conduct was adopted to address the climate change, compliance & integrity, human rights, safety, health & wellbeing and sourcing & circularity material issues.

Climate Scenario Analysis

Due to the importance of understanding and preparing for climate-related risks, and in line with the Task Force on Climate-related Financial Disclosures (TCFD) recommendations, we analyzed the physical and transitional climate-related risks across multiple future scenarios to enhance the resilience of our strategies and improve information disclosure.

Our climate scenario analysis assessed the potential impacts of these risks on our operations, financial performance and strategic goals, considering their short-term, medium-term and long-term impacts:

Time horizons

 

Start year

 

End year

 

Explanation for the choice of timeframe

Short-term (0–1 years)

 

2024

 

2025

 

To assess short-term impacts and immediate actions required to meet near-future regulatory and market demands.

Medium-term (2–7 years)

 

2024

 

2030

 

To evaluate medium-term strategies and investments needed to align with global climate goals and industry trends.

Long-term (8–30 years)

 

2024

 

2050

 

To understand long-term sustainability and resilience, ensuring alignment with net-zero targets and future-proofing medmix.

Our analysis identified several key climate-related risks:

 

 

Low scenario (1.5°C)

 

High scenario (3°C)

 

 

 

 

Risk category

 

Impacts

 

Severity

 

Impacts

 

Severity

 

Timing of impact

 

Mitigation

Physical

 

 

 

 

 

 

 

 

 

 

 

 

Supply chain disruptions

 

• Minor disruptions due to localized extreme weather events • Slight increase in supply volatility

 

Medium

 

• Severe disruptions due to frequent extreme weather events • High volatility in supply chains

 

High

 

Medium / long-term

 

• Diversify suppliers • Develop local sourcing strategies • Implement robust supply chain risk management

Operational disruptions

 

• Limited impact on facilities • Occasional disruptions in some regions

 

Low

 

• Frequent disruptions to manufacturing facilities • Potential long-term closures in high-risk areas

 

High

 

Medium / long-term

 

• Enhance business continuity plans • Invest in resilient infrastructure • Relocate high-risk facilities

Water scarcity

 

• Moderate water stress in some regions • Need for water efficiency measures

 

Medium

 

• Severe water shortages in multiple regions • Significant impact on production processes

 

High

 

Medium / long-term

 

• Implement water-efficient technologies • Develop alternative production methods • Engage in water stewardship initiatives

Temperature changes

 

• Slight increase in cooling costs • Minor impact on worker productivity

 

Low

 

• Substantial increase in cooling costs • Significant decrease in worker productivity due to heat stress

 

Medium

 

Long-term

 

• Improve building insulation • Implement flexible working arrangements • Invest in heat-resistant equipment

Transition

 

 

 

 

 

 

 

 

 

 

 

 

Regulatory risks

 

• Stringent carbon pricing mechanisms • Strict product sustainability standards

 

High

 

• Less stringent regulations • Focus on adaptation rather than mitigation

 

Medium

 

Short / medium-term

 

• Monitor regulatory developments • Proactively adopt sustainable practices • Engage in policy discussions

Technology shifts

 

• Rapid adoption of low-carbon technologies • High investment needs for R&D

 

High

 

• Gradual adoption of adaptive technologies • Moderate investment in resilience measures

 

Medium

 

Short / medium-term

 

• Increase R&D budget for sustainable technologies • Form partnerships for innovation • Implement flexible manufacturing processes

Market changes

 

• Strong shift towards sustainable products • New markets for low-carbon solutions

 

High

 

• Moderate shift towards climate-resilient products • Increased demand for adaptation solutions

 

Medium

 

Medium-term

 

• Develop sustainable product lines • Conduct market research on climate-resilient products • Diversify product portfolio

Reputational risks

 

• High scrutiny on climate action • Pressure to lead in sustainability

 

Medium

 

• Focus on climate resilience • Pressure to support adaptation efforts

 

Medium

 

Short / medium-term

 

• Enhance sustainability communications • Set and achieve ambitious climate targets • Engage in industry collaboration for climate action

In addition to these risks, we identified several climate-related opportunities:

The climate scenario analysis was completed to address the climate change material issue.

Due diligence in relation to child labor and minerals and metals

In line with the requirement of the Swiss Code of Obligations to undertake due diligence into any reasonable suspicion of child labor within medmix and the supply chain, and in relation to the importation and use of conflict minerals and metals, medmix established internal investigative and assessment processes and performed thorough reviews into these topics.

Having completed the required assessments, no suspicious cases of child labor were identified, and medmix does not use any of the listed conflict minerals or metals.

Therefore, medmix is not required to report on due diligence, and any information in this report is being provide anticipating interest from external parties.

The due diligence processes were established to address the compliance & integrity and human rights material issues.

Eco-design Principles

medmix is committed to environmentally sound business practices in our product development. A key component of our strategy is our eco-design approach, enabling the development and launch of sustainable products. The principles are applied consistently across the five business units, and they are the defined reference to create products marketed as eco-designed or sustainable.

These principles are aligned with relevant legislation, ensure greenwashing does not occur and address the climate change and sourcing & circularity material issues.

Information Security

At medmix, data confidentiality, data integrity and system availability are cornerstones of our business. The protection of information and systems is paramount, and therefore we continually monitor adherence to industry standards relating to people, processes, data and technology. Ensuring the security of our customer information is a top priority.

Consistent with industry standards such as the National Institute of Standards and Technology (NIST 2.0) Cybersecurity Framework, the International Organization for Standardization (“ISO/IEC”) 27002 and the Control Objectives for Information and Related Technologies (“COBIT”), medmix Information Security Program leverages administrative, technical and physical safeguards to protect the confidentiality, integrity and availability of information.

Such safeguards are designed to:

medmix Information Security is aligned to the six NIST 2.0 Cybersecurity Framework Functions – Govern, Identify, Protect, Detect, Respond and Recover. When considered together, these functions provide a high-level, strategic view of the lifecycle of medmix’ management of cybersecurity risk.

medmix employs an in-depth defense strategy with a number of technical controls supported by comprehensive processes designed to detect and prevent unauthorized activity, addressing the compliance & integrity material issue.

Personal Data Protection

At medmix, we prioritize the protection of personal data. Our comprehensive data protection framework ensures compliance with global data privacy regulations, including the European Union General Data Protection Regulation (EU GDPR).

Our Data Privacy Management System (DMS) includes an appointed Group Data Protection Officer (GDPO) and a network of local Data Protection Officers and deputies across our global sites. These officers and deputies monitor our data protection practices and the compliance with our internal policies and relevant laws and regulations.

We have implemented effective policies and procedures to safeguard personal data. Our Data Privacy Policy stipulates our principles for processing personal data, ensuring personal data protection globally on the same standards for our employees, customers, suppliers and other data subjects.

Regular training sessions are conducted to educate our employees on data protection best practices and their responsibilities.

We treat personal data equally across all our group companies. To facilitate this, we have established an Intra-Group Data Transfer Agreement (IGDTA). This agreement ensures that personal data is consistently protected and managed according to our standards, regardless of where it is processed within our organization.

Our Personal Data Protection addresses the compliance & integrity material issue.

Procurement Directive

The Procurement Directive describes clear criteria for supplier acceptance: acceptance of our Business Partner Code of Conduct, compliance with the General Data Protection Regulation (GDPR) and with environmental requirements, and no compliance risks (money laundering, bribery and corruption, anti-competitive practices, etc.). After their acceptance, suppliers are included in the Accepted Supplier List and regularly reviewed against these criteria throughout our relationship with them.

Violations of these criteria lead, depending on their severity, to temporary or permanent termination of the relationship with the supplier.

Our Procurement Directive addresses the climate change, compliance & integrity and sourcing & circularity material issues.

Quality Focus

medmix is active in the design, development and manufacturing of sophisticated components and finished products for the Healthcare and Consumer & Industrial segments, mostly within the business-to-business (B2B) framework but also as the legal manufacturer of selected products (applicator systems as medical devices and dispensers as machinery) in selected countries.

For the Healthcare segment, medmix is also active as a service provider of specific services such as the filling of dental material and contract manufacturing of combination products.

Device safety and usability, customer satisfaction, high quality of products and a modern, robust infrastructure supported by a framework of well-understood processes all represent key drivers and objectives for our medmix quality management system.

This focus addresses the product safety material issue.

Sustainability Policy

Sustainability is engrained in our corporate strategy and embedded in daily business – with the necessary management frameworks, systems and processes.

Our policy defines the three-tiered approach of People, Planet and Profit, and outlines our commitment to environmentally and socially responsible practices to reduce environmental impacts, enhance the company’s reputation, ensure regulatory compliance, foster innovation and efficiency, and mitigate risk.

The medmix Sustainability Policy considers the material issues of climate change, human rights, safety, health & wellbeing and sourcing & circularity.

Measures adopted

Aligned with the medmix sustainability strategy, the climate-related transition plan (a summary can be found in the Annex) and the identified material issues, our approach includes the following measures and commitments, demonstrating how we act to achieve the Sustainability Development Goals (SDGs).

The main milestones are being satisfactorily met, and the assessment of effectiveness and performance can be found in the Key activities and Main performance indicators sections of this report.

People

graphic

1) The wage level necessary to afford a decent standard of living for workers and their families, taking into account country circumstances and calculated for work performed during normal hours (International Labour Organization (ILO) definition).

Planet

graphic

Profit

graphic

Key activities

To achieve progress through the established measures, the following key activities were undertaken during 2024, and their effectiveness was determined against the key performance indicators set out in the Main performance indicators section:

Material issues

 

Pillars

 

Key activities

 

Effectiveness

People

 

 

 

 

 

 

Human rights

 

• Child & forced labor • Modern slavery & human trafficking

 

• Due diligence performed for medmix and the supply chain • Human rights risks integrated into risk management • Signed the UK Modern Slavery Act statement • Benchmarked to living wage and established commitment to close any gaps due to evolving standards by 2030

 

• In line with the requirement under the Swiss Code of Obligations to undertake due diligence into any reasonable suspicion of child labor within medmix and the supply chain and into the importation and use of conflict minerals, medmix established internal investigative and assessment processes, and performed thorough reviews into these topics. No suspicious cases of child labor were identified, and no conflict minerals or metals were purchased. • Human rights assessed through Enterprise Risk Management, and mitigation actions established. • UK Modern Slavery Act statement published on medmix website. • medmix employee salaries benchmarked to WageIndicator. On track for 2030.

 

• Support local communities

 

• Development of social initiatives in the group’s main markets • Volunteering of employees in local initiatives with social impact

 

• Corporate launch of “Together with Valencia” initiative with a central fund CHF 50’000 along with employee contributions to support those impacted by the Valencia floods. • 60 site-led projects, benefiting biodiversity, homeless and underprivileged people, diversity and inclusion projects, and youth and other local and worthy causes.

Safety, health & wellbeing

 

• Enable learning & employee engagement

 

• Host Learning Hour sessions • Provide virtual learning platform

 

• 1’800 employees invited on average to join Learning Hour sessions, a 20% increase compared with 2023 (1’500 employees). • 100 employees onboarded to virtual learning platform, consistent with the previous year.

 

• Promote a safe and inclusive workplace

 

• Signatory to the UN Women’s Empowerment Principles • ISO 45001 certification of manufacturing sites • Environment, health & safety walks and observations in all sites, with cascading of walks to supervisors and other functions • Detailed machine safety review following incidents

 

• Completed UN Global Compact Communication of Progress, making results public to increase credibility and recognition. • Two additional manufacturing sites (Kiel and Dnesice) obtained ISO 45001 certification. • 2’733 walks and observations were made, 19.7% more than target, resulting in a reduction in Lost Time Injury Frequency and Severity rates. • Apart from Elgin and Qiaoyi, all medmix manufacturing sites have eliminated all identified machinery-related gaps, resulting in a reduction in Lost Time Injury Frequency and Severity rates.

Planet

 

 

 

 

 

 

Climate change

 

• Reduce global CO 2e footprint

 

• CDP Climate Change Assessment • ISO 14001 certification • ISO 50001 certification • Monitor refrigerant leakage • Machinery and lighting upgrades to increase energy efficiency • Use low-carbon electricity in all sites by 2025 • Identify all risks related to climate change through the Enterprise Risk Management process • Complete a climate scenario analysis to determine the resilience of medmix and the sustainability strategy to climate change impact

 

medmix remains on track to meet our 2025 commitment of reducing our own 1 CO 2e emissions by 30% compared with a 2019 baseline. 15’587 tonnes of CO 2e were emitted in 2024, an increase compared with the previous year due to three additional sites reporting for the first time. When comparing the same site footprint, we observe a decrease of 9% in absolute emissions, demonstrating the effectiveness of our established measures and implemented actions. • 2024 CDP Climate Change assessment was submitted and medmix received an "A" score, demonstrating leadership and the implementation of best practices. • One additional manufacturing site (Kiel) obtained ISO 14001 certification. • One additional manufacturing site (Haag) obtained ISO 50001 certification. • Refrigerant leak CO 2e emissions reduced by 23% in 2024 vs. 2023. • While medmix’ 2024 energy consumption was greater than in the previous year due to three additional sites reporting for the first time, when comparing the same site footprint we observe a 9% reduction in energy consumption (188’990 GJ in 2024 vs. 206’594 GJ in 2023). • Two new sites (São Paulo and Valencia) use low-carbon electricity. • All climate change-related risks were identified during the annual Enterprise Risk Management process. • A climate scenario analysis was completed, identifying risks and opportunities across various timeframes and scenarios. It demonstrated resilience to climate issues.

 

• Water stewardship

 

• CDP Water Security Assessment • Equipment upgrades to increase water efficiency • WASH assessment of manufacturing sites

 

• The CDP Water Security assessment was submitted for the first time, and medmix was scored "A-" demonstrating leadership and the implementation of best practices. • 533’512 m 3 of water was withdrawn during 2024, a decrease of 6% compared with 2023 when including three sites reporting for the first time. When comparing the same site footprint, water withdrawal decreased 11%, demonstrating the effectiveness of our activities. • All relevant sites were assessed, achieving medmix’ commitment. The average WASH result was 99%.

Sourcing & circularity

 

• Increase sales of sustainable 1 products

 

• Use of recycled and bio-based resins • Update and publication of medmix Eco-design Principles • Divert waste from landfill

 

• 20 sustainable 2 products were launched during 2024, consistent with the previous year and ahead of the target of 15. Within Beauty, 9.9% of GEKA GmbH Sales met the definition, vs. 11.5% in 2023. • Eco-design principles updated to enable classification of “sustainable” and “eco-designed” products, increasing the attractiveness of products and avoiding risk of greenwashing claims. • One additional site (Dnesice) diverted waste from landfill.

Profit

 

 

 

 

 

 

Compliance & integrity

 

• Combatting corruption and ethical issues

 

• eLearning for our Business Code of Conduct, providing training on human rights and how to identify and report human rights abuses • Independent mechanism to enable our employees and external parties to report human rights and corruption abuses, followed by an investigation process

 

• 1’800 employees were invited to participate in the eLearning, a 20% increase compared with 2023 (1’500 employees). • Following investigations, four whistleblower reports were substantiated and actions defined.

Product safety

 

• Ensure quality of products

 

• Implement product risk management and surveillance mechanism within certified Quality Management Systems in the medmix legal entity • For products where medmix acts as the legal manufacturer, obtain approval for the applicable processes/products from the designated agencies and authorities

 

• Each manufacturing site certified (ISO 9001 for Consumer and Industrial and ISO 13845 for Healthcare). • All relevant certifications, approvals and declarations obtained to act as legal manufacturer. • No reportable safety incidents or complaint-associated severe injuries.

1) Scope 1, 2 and partial 3 emissions (upstream categories 3 and 6).

2) Minimum 30% reduction in CO 2e cradle-to-gate compared with standard product.

Description of risks

At medmix, environmental, social and governance (ESG) risks, including sustainability, are assessed regularly and managed as part of the company’s integrated Enterprise Risk Management (ERM) process. This holistic approach ensures that climate-related and other sustainability risks are integrated into the broader organizational risk framework. The Global Sustainability Lead, who reports to the Chief Human Resources and Sustainability Officer (CHRO), is responsible for managing climate-related and other sustainability risks and opportunities. The Global Sustainability Lead provides regular updates to the CHRO as a member of the Executive Committee and, in collaboration with the Chief Compliance Officer, ensures that sustainability risks are incorporated into the annual ERM review. This governance structure ensures operational oversight and accountability for ESG-related risks and opportunities at medmix. The Executive Committee encourages a strong organizational culture and awareness of risk to ensure that the organization can overcome the factors that inhibit effective risk management.

ESG and sustainability risks have been identified through a structured survey process involving internal and external stakeholders. Based on this, medmix has identified 14 material topics, which address environmental, social, and governance (ESG) risks and opportunities, reinforcing medmix’ commitment to responsible and sustainable business practices. The topics are linked to the ERM risk registry, allowing for seamless integration into the broader risk management framework. Risks are assessed based on their potential financial, reputational and social impact on the company and society, and are duly considered in company financial planning.

The annual ERM process provides a platform for identifying, categorizing and prioritizing climate-related risks and opportunities. While mitigation measures are defined during the annual ERM cycle, medmix’ existing management framework supports proactive risk mitigation and adaptation efforts. Measures include:

To track progress, medmix monitors specific sustainability key performance indicators (KPIs) associated with its material topics. Progress against these KPIs is regularly reviewed as part of the ERM process. This ensures that climate-related risks and opportunities remain aligned with the company’s strategic objectives and operational priorities.

In addition to managing risks, medmix actively identifies opportunities linked to its material topics. These include potential advances in sustainable product development, improvements in operational efficiency through energy reduction initiatives and enhancements of supply chain resilience.

The following chart outlines the company’s material issues, along with the significant risks identified through the company’s Enterprise Risk Management process, and key activities to mitigate their impact. The significance and relevance of the risks have been determined based on their potential financial, legal, reputational and social impacts:

Material issue

 

Associated significant risks

 

Key activities

Climate change

 

Factory disruptions from extreme weather, impacting operations, finances and reputation

 

Monitoring climate impacts; implementing business continuity plans; developing site-specific adaptation measures

Sourcing & circularity

 

Delays or inability to source raw materials or transport goods, impacting growth and operations

 

Strengthening global procurement systems; regionalizing inventory; monitoring global supply chain risks

Safety, health & wellbeing

 

Environmental or site hazard, occupational accidents, site safety concerns

 

Local emergency response & business continuity plans; on-site visits/inspections; incident analysis; monitoring tool

Product safety

 

Regulations restricting disposable products, requiring portfolio adaptations

 

Monitoring regulatory changes; adapting product R&D to meet evolving standards

Compliance & business integrity

 

Non-compliance or unethical behavior leading to reputational damage and liability

 

Implementing robust compliance measures; conducting regular audits and inspections; providing comprehensive training

Human rights

 

Risks of labor rights violations, including child labor in the supply chain

 

Ensuring zero tolerance through supplier agreements; providing training on identifying risks; monitoring via hotline